Your NDIS plan is hard to translate into real support
You want to understand your options, prepare for conversations and make decisions that fit your life without being pushed from service to service.
Home / NDIS and support navigation
Support and navigation · Australia wide
Support navigating NDIS, healthcare and what comes next.
Experienced telehealth counselling for adults who want help making sense of services, decisions and the emotional weight around them—not another form to decode alone.
Accredited Mental Health Social Worker20+ years’ experiencePhone, secure video or chat
See available timesThis is a paid professional service. Current fees and appointment details are visible before you confirm a booking.
When the system becomes part of the problem
You may know what you need—and still not know how to reach it.
Diagnosis or healthcare has created more questions
You are managing referrals, waiting lists, conflicting advice, appointments or a new diagnosis while already tired, overwhelmed or unsure who is responsible for what.
Trauma, burnout or neurodivergence affects the process
Executive functioning, masking, activation, shutdown or past experiences with services can make every phone call, form and decision cost more than it appears.
Family, adoption or care systems are layered into the story
You need space to think about identity, records, relationships, contact, loyalty or complex family decisions alongside the practical system around them.
How Meg can help
Therapy and practical navigation can happen in the same room.
NDIS counselling support
Clarify what matters, identify questions for your support coordinator or plan manager, prepare for difficult conversations and consider how proposed supports connect with your goals and wellbeing.
See available times →Health system navigation support
Organise the moving parts around diagnosis, referrals, treatment choices and multidisciplinary care. With consent, Meg can communicate with your GP, psychiatrist or other treating professionals when useful.
Ask Meg a question →Therapeutic counselling
Online trauma counselling, burnout support and neurodivergent-affirming counselling that makes room for the body, nervous system, relationships and real-world pressures—not only the paperwork.
Choose an appointment →Complex relationships and family systems
Support when separation, safety and systems overlap.
Separation, divorce and co-parenting
Support to think through a difficult or high-conflict separation, shifting family roles, parenting communication and decisions that are both practical and deeply emotional.
Police or domestic and family violence involvement
Trauma-informed support that takes safety, power and coercive dynamics seriously. Joint couples work is not assumed to be appropriate; suitability and safety are considered before any shared session.
Preparing for mediation or advocacy
Clarify priorities, boundaries, questions and language before mediation, legal appointments or advocacy conversations. Counselling can support your participation without replacing legal advice, formal advocacy or accredited family dispute resolution.
Complex relationship counselling
Work with patterns of conflict, disconnection, loyalty, caregiving, blended family pressures and prolonged relational stress—individually, as a couple or with family members where appropriate.
Clear scope
What this support is—and what it is not.
Meg can support you to
- make sense of options and competing information
- prepare questions, priorities and next steps
- notice how overwhelm, trauma or executive functioning affects decisions
- communicate your needs more clearly
- work therapeutically with the feelings surrounding the system
This service does not replace
- an NDIS plan manager, support coordinator or recovery coach
- legal, financial or formal advocacy advice
- diagnosis or medical decision-making
- emergency or crisis services
Where another professional is better placed to help, Meg will say so plainly.
Experience matters
Clinical depth, without losing sight of the whole system.
Meg Bonetti is an Accredited Mental Health Social Worker with more than twenty years’ experience across community programs, senior leadership and clinical practice. Her work brings together counselling, complex psychosocial understanding and practical knowledge of the systems surrounding a person.
- Accredited Mental Health Social Worker
- AASW member 685030
- Trauma-informed and body-aware practice
- Neurodivergent-affirming support
- Telehealth counselling across Australia
What to expect
A first session that does not require a perfect summary.
Choose a 60-minute appointment
Appointments are available by phone, secure video or chat. Choose the format that asks the least of you.
Share the essentials in writing
A short intake means you do not need to explain every service, diagnosis and turning point from the beginning out loud.
Start with the most pressing knot
Bring the letter, decision, appointment, plan question or feeling taking up the most space. Together, separate what needs therapeutic attention from what needs a practical next step.
Decide what would be useful next
Some people use one focused appointment; others choose ongoing counselling. There is no assumption that you must commit to a package.
Private appointments are paid. Eligible Medicare rebates and NDIS-funded sessions depend on individual circumstances and must be confirmed before relying on them.
Questions before booking
Practical answers about NDIS, Medicare and referrals.
Is this NDIS support coordination or plan management?
No. Meg provides counselling and therapeutic navigation support. She can help you understand what feels confusing, prepare questions and clarify priorities, but does not manage your plan, approve supports or replace a support coordinator, recovery coach, plan manager or advocate.
Can I use NDIS funding for sessions?
Plan-managed and self-managed NDIS participants may be accepted by prior arrangement when the service is suitable and aligns with the participant’s plan and budget. Please confirm with Meg and your plan manager before booking if you intend to use NDIS funding. Funding is never guaranteed.
Is this Medicare rebateable?
Eligible clients may be able to claim a Medicare rebate under Better Access with a valid referral to an eligible Accredited Mental Health Social Worker. A referral is not required for a private appointment. Confirm eligibility, referral requirements and expected out-of-pocket cost before relying on a rebate.
Can you speak with my GP or other providers?
Yes, where clinically useful and you provide informed consent. Meg can work alongside your existing care rather than replacing it.
What if I do not know which kind of help I need?
You do not need to choose the perfect service first. Email Meg with a brief question, or book and begin with what is most difficult to hold right now. If another service is more appropriate, Meg will discuss that with you.
Is this a crisis service?
No. If there is immediate danger, call 000. Lifeline is available across Australia on 13 11 14.
When you are ready
Check availability, fees and appointment details.
Review the secure calendar before confirming anything. Choose a time and format that feel manageable.
MEB Counselling is a paid service and is not a crisis service. Questions about payment pathways can be emailed before booking.